Returns & Exchanges Made Easy
Changed your mind? No worries—we’ve made returns simpler than ever.
Frequently Asked Questions
Return Conditions
You have 30 days from the day you receive your order to return it. Returned items must be new, unused & in original packaging. Please reuse the packaging if possible, & make sure we can identify the parcel by including your order number & full name. Returns are processed within 12-20 business days after we receive your parcel. You are refunded to the same payment method that was used to place the order.
Processing Time
Returns are processed within 12-20 business days after we receive your parcel.
Return Cost
The return shipping cost on 50 DKK will be deducted from your refund.
Still Have Questions?
Reach out to our team at hiya@planetnusa.com
