For Danish customers:
If you despite all odds experience an issue with the quality of one of our products, then please use our Claims portal: https://www.returnflows.com/da/www-planetnusa-com/c/introduction

For International customers:
If you despite all odds experience an issue with the quality of one of our products, then please contact us at hiya@planetnusa.com with your order number, a description of the defect and pictures showing the product and defect.

Then we will assist you in the claim process. 🪐