Help + FAQ

When is my order shipped?
Your order is shipped once we process your order. We usually process your order within a short period of time after the order is received. You’ll then receive a separate email with shipping instructions. Then you might as well just take a seat and wait for Postman Pat!

Where is it made?
We’ve worked really hard finding amazing and skilled people to work alongside us. We found those in Portugal and in Italy. We’re using as many recycled/organic materials as possible in our production. Hopefully this comes across in the good times our gym gear will bring you!

How do we pick a charity?
We pick charities quarterly usually. The charities we choose to work with are causes that we’re desperately wanting to help aid. Our charities can be either huge intl. ones or super small – We go off the saying: “Every little helps” – Read more on our charities on: Hello Planet

Intl. Shipping?
We ship to most destinations. However we are growing our Planet from Europe and so we have a few exceptions! We cannot wait to bring you gym gear, where ever you’d like J.

Caring for my new product?
All our products come with care instructions. Usually they are all easy to wash – We’re talking the standard 30C wash on most of our products.

Feel free to contact us – if you’re confused. Or ask your mum :)

Out of a size?
We try to have all sizes available – but our factories are busy and so they’re trying their hardest to keep up with demand J. Email us at hiya@planetnusa.comif you want us to notify you of a size returning. Or maybe you’re not fitting our size range at the moment – let us know about that as well, as we’re just happy to talk and help wherever we can!